Most of you use your android phone to watch movies or listen to music. But for this you need to regularly change media on your phone. The most convenient way to do this is to connect your device to your PC. But what if your android phone doesn’t show up in file explorer? This may happen due to a lot of reason, but it is a common problem, atleast in windows PCs.
Why Android phone doesn’t show up in file explorer:
Normally, when you connect your Android phone using the USB cable, Windows will recognize it as an MTP (Media Transfer Protocol) device and quietly mount it. But sometimes the driver software which interacts between your phone and the windows operating system gets corrupted and you need to reinstall it. That’s what happened to me this evening and so I’ll show you how to get it fixed. Learn more about android drivers here.
Android phone doesn’t show up in file explorer? No problem:
Firstly check if your phone is connected as a storage device.
The dropdown menu should show something like the above. Make sure you’ve selected “transfer file” or similar option.
Then try changing USB ports, and restarting your PC and your phone. If nothing fixes your problem, get ready to reinstall your device driver. My PC is running on windows 10, so I’ll show you how its done in windows 10. But it will be similar using windows 7 and higher.
First make sure that your computer is seeing your phone as an MTP device, but cannot recognize it. Go to start and search “control panel” and select “view devices and printers” or something similar that appears in that window. This window will show up.
It shows my phone “Moto G(4) as “unspecified” device. Now click start again and search “device manager”. Look for a device that has the “ADB” designation. Else you’ll see an unknown device under other devices. The key is to look for an exclamation icon with the device’s icon.
Right click on it and select “update driver software…”
In the pop up window click “browse my computer for driver software”.
In the next window click “let me pick….”
Now in the list, search for “android device” or “ADB Interface”, select and click next.
In the next window select “MTP USB Device” and click next to reinstall the driver.
Now your android phone will show up in file explorer and you’ll be able to open it, browse the file system, and add or remove content as you like. Hope that works. If not, feel free to comment below and I’ll help you the best I can.
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